For additional questions regarding ordering, please
call Customer Service at 1.800.850.0081, or email sales@laurelink.com.
If you prefer to fax or mail your order, the fax number is
206.763.4200, and our mailing address is:
Laurel Ink Orders
911 N 145th St
Seattle, WA 98133
Please note when ordering from this website that all items are
priced at suggested retail.
Minimum orders are $30.00.
To thank you for using our website, a discount of 15% will
be taken off the purchase price of retail orders upon completion
of the transaction.
Click here for Wholesale
inquiries.
When you complete an order with Laurelink.com, you will receive
an immediate email response acknowledging that we have received
your order.
Upon completion of your order, please be sure to print your
receipt. This is very important for your records and when
contacting us for any customer support.
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The shopping cart allows you to buy several products with
one order.
As you view our merchandise, there will be an "Add to
Cart" button next to each image, which will add items
to your electronic "Shopping Cart" when clicked.
Your items will be tallied and held for your final review
in a secure "Shopping Cart" as you continue shopping.
Once you've finished shopping, you can review your order,
add or delete items, then submit the contents of your shopping
cart as an order by clicking the "Check Out" button.
You can edit selections from your Shopping Cart simply by
changing the quantity of the item and then clicking "Update
Cart".
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PRICING INFORMATION
FOR RETAIL SHOPPING CART
No minimum order requirement
Most Laurel Ink greeting cards are blank inside, unless otherwise noted.
All Laurel Ink cards come with envelopes.
Shipping/handling rates
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PRICING INFORMATION
FOR WHOLESALE SHOPPING CART
No minimum order requirement
To view wholesale prices you must enter your Wholesale Code within your shopping cart
Click here for Application for Wholesale Account
Shipping/handling rates
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For your convenience, we accept the following credit cards:
Visa and MasterCard.
You may also purchase by check.
This website is a secure site. Please see Security
for an overview of our secure ordering procedure.
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Delivery options and shipping charges
Shipping/handling rates are based on the total of your order.
When you check out of the Shopping Cart, applicable shipping
and handling charges will be calculated.
APO/FPO Orders
We do ship to APO and FPO addresses via standard U.S. mail.
Shipping/handling rates are as follows:
 |
Up to $25.00 |
$4.00 |
|
$25.01 - $50.00 |
$6.00 |
|
$50.01 - $100.00 |
$8.00 |
|
$101.00 - $150.00 |
$11.00 |
|
$151.00 - $300.00 |
$13.00 |
|
$301.01 and over |
5% of order |
|
Priority Charges |
$15.00 additional |
|
Additional Addresses |
$4.00/each |
What company do you use to ship
orders?
Laurel Ink chooses the fastest and most economical shipping
service available, usually UPS or USPS. Please note that UPS
will not deliver to a P.O. Box. In the case of a P.O. Box
address, USPS will handle shipping.
How soon will I receive my order?
Please allow an average of three weeks to receive your order.
This includes 5-7 business days for shipping. Priority shipping
is available upon request, and takes 2 business days.
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How does Laurel Ink protect my privacy and ensure my order
information is secure?
Laurel Ink keeps all customer information confidential, and
does not provide or sell your email or postal address to anyone.
To protect your privacy, Laurel Ink uses Secure Sockets Layer
(SSL) technology to ensure the security of your online ordering
information.
To check the security of your connection, you will see an
unbroken key or a closed lock at the bottom of your screen
while you are in the Shopping Cart, indicating that SSL is
active.
To double-check for security, look at the URL line (or address
line) of your browser. If you have accessed a secure server,
the first characters of the site's address should change from
"http" to "https."
Are cookies used on the Laurel Ink website?
Cookies are small data files that enable us to keep track
of your order as you shop on our site. Cookies allow us to
recognize repeat customers when they visit, and to provide
those customers with their account information. We do not
otherwise track any information about your use of other websites.
You can refuse cookies by turning them off in your browser.
However, if you turn off your cookies, you may not be able
to order from this site. Please see General Ordering Information
(or contact us)
for alternative ordering options.
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- Laurel Ink must be notified by email sales@laurelink.com
or phone 1.800.850.0081 within 10 days of receipt
of any damaged or defective merchandise.
- Upon notification of damaged merchandise, Laurel Ink will
assign a Return Authorization Number.
- All returned items are required to have a Return Authorization
Number. Any merchandise returned without a Return Authorization
Number will be refused.
- All merchandise ordered and shipped, but subsequently
refused, will be charged a 20% restocking fee in addition
to inbound and outbound freight.
- All orders are valid unless cancellation notification
is received 24 hours after placing initial order. You may
contact us via email (sales@laurelink.com)
or call 1.800.850.0081 to cancel an order.
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Are there alternate ways to order from Laurel Ink,
in addition to the website?
If you prefer, you may place your order by phone, fax or
mail.
Phone: 1.800.850.0081
Fax: 206.763.4200
Mail:
Laurel Ink Orders
911 N 145th St
Seattle, WA 98133
For additional assistance with an order, please call Customer
Service at 1.800.850.0081. Have your item numbers and
credit card handy when you call.
I placed an order online. How do I know if it was received?
You'll receive an immediate email acknowledgment. If you
have any questions, please call our toll free number at 1.800.850.0081.
Or you may email us at sales@laurelink.com.
I placed an order yesterday and I want to order additional
items today. How can I do that?
We'd be happy to add your additional items. If we have already
processed your original order, we will create a second order
for you (if a second order is created, new shipping fees will
apply). You may email us at sales@laurelink.com
and supply your name, address, daytime phone number and the
item you are requesting. If you prefer, call customer service
at 1.800.850.0081 to add to your existing order.
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How can I get on your mailing list?
If you would like to be alerted to new merchandise and special
offers via Laurel Ink's mailing list, simply email us your
name, email address and street address to sales@laurelink.com.
The service is free, and you can unsubscribe at any time,
by alerting us via email.
My address has changed. I want to be sure I continue to
receive information from Laurel Ink. How should I notify you?
You can call us, email us, or mail us notification. For our
contact info click
here. Be sure to include your old and new address and
we'll make the correction.
Also, if you change your email address, be sure to let us
know that too. Simply email us at sales@laurelink.com
to quickly update your current contact information.
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